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Jobs at ItsOn

Business Operations / Professional Services Engineer

Location: Redwood City, CA

Department: Business Operations

Type: Full Time

Min. Experience: Experienced

Roles & Responsibilities:

The Business Operations / Professional Services Engineer will be responsible for the configuration and implementation of the service definition for ItsOn carrier partners. The configuration defines the plans, offers and service experience users will see and enjoy.

  • Develop, Configure and verify the service offerings with ItsOn carrier partners as defined through the ItsOn SAAS platform
  • Develop strategies and leverage the platform, its capabilities and business logic to implement the business rules and end user experience requirements of ItsOn carrier partners
  • Work collaboratively with the customer and within ItsOn in translating customers business requirements in to working configurations
  • Provide feedback and suggestions to Business Operations and Product team within ItsOn
  • Develop and test advanced proof-of-concepts to verify assumptions and improve operational excellence to ensure our customer’s success

Minimum Qualifications & Experience Requirements:

  • Minimum 3+ years of experience in technical marketing/sales, systems engineering or professional services
  • Basic to moderate knowledge of databases (Oracle, Cassandra) including query building
  • Core competency in Unix/Linux including scripting. Advanced understanding of Regular Expressions is a must

The Company:

ItsOn was founded by world-leading pioneers in the wireless industry to change how mobile services are delivered and consumed. ItsOn has developed an advanced SAAS platform that enables mobile operators to rapidly deploy a unique digital experience to end users. The company vision is to bring mobile operators’ technology into the Internet age by transforming the way they operate and run their business. ItsOn is paving the way for Telco providers to become digital service providers by embracing modern technology, agile service development, and a best-in-class user experience.

Cloud and Client. Agile and SAAS. Consumer and Telco. It is challenging and rewarding, while working with leading companies in the world.


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